Pipedrive vs Close: Full Comparison (2026)
Quick Answer
Same matchup as close-vs-pipedrive, different lens. Pipedrive excels at visual pipeline management; Close excels at communication-heavy sales. Both are excellent sales CRMs with different philosophies.
Pipedrive vs Close at a Glance
| Dimension | Pipedrive | Close | Winner |
|---|---|---|---|
| Ease Of Use | 9.0/10 | 8.5/10 | Pipedrive |
| Ease Of Use | 8.5/10 | 9.0/10 | Pipedrive |
| Features | 7.5/10 | 7.5/10 | Tie |
| Features | 7.5/10 | 7.5/10 | Tie |
| Overall | 8.0/10 | 7.5/10 | Pipedrive |
| Overall | 7.5/10 | 8.0/10 | Pipedrive |
| Pricing | 8.5/10 | 7.0/10 | Pipedrive |
| Pricing | 7.0/10 | 8.5/10 | Pipedrive |
| Support | 7.5/10 | 8.5/10 | Close |
| Support | 8.5/10 | 7.5/10 | Close |
Pricing Comparison
| Plan | Pipedrive | Close |
|---|---|---|
| Essential / Startup | $14/monthly per user | $59/monthly per user |
| Advanced / Professional | $39/monthly per user | $109/monthly per user |
| Professional / Enterprise | $49/monthly per user | $149/monthly per user |
| Power | $64/monthly per user | |
| Enterprise | $99/monthly per user |
Feature Comparison
| Feature | Pipedrive | Close |
|---|---|---|
| AI features | Yes (AI Sales Assistant) | No (Limited) |
| API access | Yes | Yes |
| Integrations marketplace | Yes (400+ integrations) | Yes (100+ integrations) |
| Quote/proposal generation | Yes | No |
| Role permissions | Yes | Yes |
| Territory management | No | No |
| Forecasting | Yes | Yes |
| Reporting/analytics | Yes (Custom reports Pro+) | Yes |
| Lead scoring | Yes | Yes |
| Workflow automation | Yes | Yes |
| Email integration | Yes | Yes (Built-in email) |
| Email tracking | Yes | Yes |
| Phone/calling | Yes (Caller add-on) | Yes (Built-in VoIP + Power Dialer) |
| Social media integration | No (Limited) | No |
| Web forms | Yes (LeadBooster add-on) | No (Via integrations) |
| Calendar sync | Yes | Yes |
| Contact management | Yes | Yes |
| Custom fields | Yes | Yes |
| Deal/pipeline management | Yes (Best-in-class visual pipeline) | Yes |
| Document management | Yes (Smart Docs) | No |
| Mobile app | Yes | Yes |
| Multi-pipeline | Yes | Yes |
| Task management | Yes (Activity-based selling) | Yes |
Ease Of Use: Pipedrive vs Close
Pipedrive's visual pipeline is slightly more intuitive for new users.
Ease Of Use: Pipedrive vs Close
Both are clean, but Pipedrive's visual pipeline is more intuitive for most users.
Features: Pipedrive vs Close
Different feature focuses. Both cover core CRM well.
Features: Pipedrive vs Close
Different strengths. Close has built-in calling/SMS; Pipedrive has better document management and a larger marketplace.
Overall: Pipedrive vs Close
Pipedrive wins on value. Close is the specialist pick for inside sales teams.
Overall: Pipedrive vs Close
Pipedrive wins overall on value and usability. Close is the right choice specifically for high-velocity outbound sales.
Pricing: Pipedrive vs Close
Pipedrive's Essential at $14/user is hard to beat. Close's Startup at $59/user includes built-in calling.
Pricing: Pipedrive vs Close
Pipedrive starts at $14/user. Close starts at $59/user. You're paying for Close's built-in communications.
Support: Pipedrive vs Close
Close offers more personal, responsive support.
Support: Pipedrive vs Close
Close's support is consistently praised. Smaller company, more personal touch.
Our Recommendation
Pipedrive for visual pipeline management and activity-based selling. Close for teams that live on the phone and need built-in calling, SMS, and email sequences. Pipedrive is more affordable; Close includes more communication tools in the price.