Freshsales vs HubSpot CRM: Full Comparison (2026)
Quick Answer
Freshsales offers AI-powered CRM at a fraction of HubSpot's price. HubSpot has the stronger ecosystem and marketing tools. Freshsales wins on value; HubSpot wins on breadth.
Freshsales vs HubSpot CRM at a Glance
| Dimension | Freshsales | HubSpot CRM | Winner |
|---|---|---|---|
| Ease Of Use | 8.5/10 | 8.5/10 | Tie |
| Features | 7.5/10 | 8.5/10 | HubSpot CRM |
| Overall | 8.0/10 | 8.5/10 | HubSpot CRM |
| Pricing | 9.0/10 | 8.0/10 | Freshsales |
| Support | 8.0/10 | 8.0/10 | Tie |
Pricing Comparison
| Plan | Freshsales | HubSpot CRM |
|---|---|---|
| Free / Free Tools | $Custom/monthly per user | $Custom/monthly |
| Growth / Starter | $11/monthly per user | $20/monthly per seat |
| Pro / Professional | $47/monthly per user | $890/monthly |
| Enterprise | $71/monthly per user | $3600/monthly |
Feature Comparison
| Feature | Freshsales | HubSpot CRM |
|---|---|---|
| AI features | Yes (Freddy AI) | Yes (ChatSpot, content assistant) |
| API access | Yes | Yes |
| Integrations marketplace | Yes (Freshworks Marketplace) | Yes (1,500+ integrations) |
| Quote/proposal generation | No (Via Freshworks Suite) | Yes |
| Role permissions | Yes | Yes |
| Territory management | Yes | No (Not natively supported) |
| Forecasting | Yes | Yes |
| Reporting/analytics | Yes | Yes (Custom reports require Pro) |
| Lead scoring | Yes (Freddy AI scoring) | Yes (Predictive scoring Enterprise only) |
| Workflow automation | Yes | Yes (Requires Professional or higher) |
| Email integration | Yes (Built-in) | Yes |
| Email tracking | Yes | Yes (Free tier includes limited tracking) |
| Phone/calling | Yes (Built-in phone) | Yes |
| Social media integration | No (Limited) | Yes |
| Web forms | Yes | Yes (HubSpot branding on free) |
| Calendar sync | Yes | Yes |
| Contact management | Yes | Yes |
| Custom fields | Yes | Yes |
| Deal/pipeline management | Yes | Yes |
| Document management | No | Yes |
| Mobile app | Yes | Yes |
| Multi-pipeline | Yes | Yes |
| Task management | Yes | Yes |
Ease Of Use: Freshsales vs HubSpot CRM
Both are intuitive. Freshsales is slightly simpler; HubSpot has more depth to navigate.
Features: Freshsales vs HubSpot CRM
HubSpot's feature breadth is larger. Freshsales' Freddy AI is competitive on core CRM intelligence.
Overall: Freshsales vs HubSpot CRM
HubSpot wins overall but Freshsales offers dramatically better value for budget-conscious teams.
Pricing: Freshsales vs HubSpot CRM
Freshsales Pro at $47/user vs HubSpot Pro at $890/mo. The math isn't even close for small teams.
Support: Freshsales vs HubSpot CRM
Comparable support quality across both platforms.
Our Recommendation
Choose Freshsales if you want AI-powered lead scoring and a clean CRM without paying HubSpot prices. Choose HubSpot if you need the full marketing + sales + service platform.